Effective Date: 06/September/2023
Thank you for choosing Clevenard as your trusted partner for financial transactions. Your privacy is of utmost importance to us, and this Privacy Policy aims to explain how we collect, use, disclose, and protect your information when you use our services. By accessing or using Clevenard, you agree to the practices described in this policy. If you do not agree with our practices, please refrain from using our services.
1. Information We Collect
1.1. Personal Information: We may collect personal information such as your name, email address, contact number, and payment details when you register for an account or initiate transactions on our platform.
1.2. Transaction Details: We collect information related to your transactions, including payment history, recipient information, and transaction amounts.
1.3. Location Data: With your explicit consent, we may collect location data to improve the accuracy of our services and enhance your user experience.
1.4. Device Information: We gather data about the devices you use to access Clevenard, including device type, operating system, and browser information.
2. How We Use Your Information
2.1. Providing Services: We use your personal information to facilitate money transfers, mobile top-ups, and related financial services on our platform.
2.2. Customer Support: Your information helps us respond to your inquiries, provide assistance, and resolve any issues you may encounter while using our services.
2.3. Security: To protect your transactions, we use your data for identity verification and to guard against fraud and unauthorized access.
2.4. Service Enhancement: We analyze user data to improve our services, tailor our offerings to your needs, and identify areas for improvement.
3. Information Sharing
3.1. Third-Party Service Providers: We may share your data with trusted third-party service providers who assist us in delivering our services. These providers are contractually obligated to protect your data and use it solely for the purpose of providing the agreed-upon services.
3.2. Legal Compliance: We may disclose your information to comply with legal obligations, enforce our policies, and respond to lawful requests from governmental authorities.
4. Data Security
We employ industry-standard security measures to safeguard your data from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We utilize cookies and similar tracking technologies to enhance your user experience, monitor website traffic, and collect information for analytical purposes. You can adjust your browser settings to manage your cookie preferences.
6. Data Retention
6.1. Retention Period: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6.2. Inactive Accounts: If your account remains inactive for a specified period, we may deactivate or archive your account. Your data will still be subject to this Privacy Policy.
7. Children's Privacy
7.1. Age Restriction: Clevenard's services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If you believe that a child has provided us with their information, please contact us, and we will take steps to delete the information promptly.
8. International Data Transfers
8.1. Cross-Border Data Transfer: By using Clevenard's services, you acknowledge that your personal information may be transferred to and stored on servers located in countries other than your own. These countries may have different data protection laws. We will take appropriate measures to protect your data during such transfers.
9. Marketing Communications
9.1. Opt-Out: You may choose to receive marketing communications from Clevenard. If you no longer wish to receive these communications, you can opt out by following the instructions provided in our marketing emails or by contacting us directly.
10. Links to Third-Party Websites
Third-Party Sites: Clevenard's platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of those websites or services when you navigate away from our platform.
11. Consent
By using Clevenard's services, you expressly consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
12. Contact Information
For any questions, concerns, or requests related to this Privacy Policy or the handling of your personal information, please contact us at [Insert Contact Information].
13. Changes to this Privacy Policy
Clevenard reserves the right to update or modify
this Privacy Policy at any time. Significant changes will be communicated
through notices on our website or via email. Your continued use of our services
after these changes constitutes acceptance of the updated Privacy Policy.
